Welcome to It Girl Central Co. By placing an order with us, you agree to the following policies, terms, and conditions. These guidelines ensure transparency and help protect both our customers and our business.

​

​

1. Product Use & Allergic Reactions

 

All ingredients are listed on each product page. Customers are responsible for reviewing ingredients prior to purchase.

It Girl Central Co. is not liable for any allergic reactions, skin sensitivities, or adverse responses resulting from the use of our products.

If you have known allergies or concerns, please perform a patch test before using any cosmetic item.

 

2. No Responsibility for Carrier Delays or Issues

 

Once your order has been shipped and scanned by the carrier, It Girl Central Co. is no longer responsible for shipping delays, lost packages, stolen packages, or delivery errors caused by USPS, UPS, or any other carrier.

 

Any issues that occur during transit must be addressed directly with the shipping carrier using your tracking information.

​

 

3. Accuracy of Shipping Information

 

Customers are responsible for entering their correct name, address, email, and phone number at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

If an order is returned to us due to an incorrect address, reshipping fees will apply.

 

4. All Sales Are Final

 

Due to the nature of our products and for hygiene and safety reasons, all sales are final.

We do not accept returns, exchanges, cancellations, or refunds for any reason, including:

    •    Dissatisfaction with product performance

    •    Color not as expected

    •    Change of mind

    •    Duplicate orders placed by customer

 

(Though we’re confident you’ll love your products!)

​

 

5. Damaged Items on Arrival

 

If you receive a damaged product due to shipping, you must contact us or shipping carrier within 24 hours of delivery with:

    •    Your order number

    •    Clear photos of the damage

    •    A photo of the package if damaged

 

We will work with you to find a solution.

 

 

6. Order Processing & Shipping

 

Processing time is 1–3 BUSINESS DAYS.

Shipping time is typically 3–5 BUSINESS DAYS, depending on the method chosen at checkout.

Weekends and holidays are not business days.

 

Please see our Shipping Policy page for full details.

 

7. Payment & Fraud Prevention

 

We reserve the right to cancel any order that shows signs of suspicious activity or fails fraud checks.

Unauthorized use of payment methods will be reported.

 

8. Privacy Policy

 

At It Girl Central Co., your privacy is important to us. This policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

 

Information We Collect

 

We may collect:

    •    Name, email, phone number

    •    Billing and shipping address

    •    Payment details (processed securely through third-party providers)

    •    Order history

    •    Any information you voluntarily provide through our contact form or email

 

How We Use Your Information

 

Your information may be used to:

    •    Process your orders

    •    Communicate about your order status

    •    Provide customer support

    •    Improve our website and services

    •    Send promotional emails (only if you opt in)

 

Third-Party Services

 

We do not sell or share your personal information.

However, we use secure third-party services (like payment processors and shipping carriers) to complete orders. These providers follow their own privacy policies.

 

Cookies

 

Our site may use cookies to improve your browsing experience and personalize content.

 

Data Protection

 

We take reasonable measures to safeguard your information.

However, no online transmission is 100% secure.

 

Your Consent

 

By using our website, you consent to this Privacy Policy.

 

9. Terms of Service

 

By using our website, you agree to the following terms and conditions.

 

Use of Website

 

You may not use this site for illegal or unauthorized purposes.

You agree not to copy, distribute, or exploit any content without permission.

 

Product Information

 

We strive to describe products accurately, but colors and appearance may vary by screen, lighting, and device.

 

Limitation of Liability

 

It Girl Central Co. is not liable for:

    •    Allergic reactions

    •    Product misuse

    •    Carrier delays

    •    Lost or stolen packages

    •    Dissatisfaction with cosmetic results

    •    Any damages arising from the use of our website or products

 

Changes to Website

 

We may update prices, products, or policies without notice.

 

Governing Law

 

These Terms are governed by the laws of the United States.

 

10. Acceptance of Policies

 

By purchasing from It Girl Central Co., you acknowledge that you have read, understood, and agreed to all store policies and terms.