📦 Shipping Policy

 

Processing Time:

All orders require 1–3 BUSINESS DAYS for processing before shipping. Orders are fulfilled Monday–Friday. Weekends and holidays are not considered business days.

 

Shipping Time:

Once shipped, delivery typically takes 3–5 BUSINESS DAYS, depending on the shipping method selected at checkout. Delivery times are estimates provided by the carrier and may vary.

 

Shipping Information:

Please ensure that your shipping address, email, and phone number are entered correctly at checkout. We are not responsible for delays, delivery issues, or lost packages due to incorrect or incomplete information provided by the customer.

 

Order Updates:

A confirmation email will be sent after you place your order. A separate email with tracking information will be sent once your order has shipped.

 

Lost or Stolen Packages:

It Girl Central Co. is not responsible for lost, stolen, or marked-as-delivered packages. Please contact the shipping carrier directly for assistance.

 

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🔄 Return & Exchange Policy

 

Due to the nature of our products and for sanitary and safety reasons, It Girl Central Co. does NOT accept returns, exchanges, or refunds under any circumstances.

 

All sales are FINAL.

 

This policy ensures the health, cleanliness, and integrity of all cosmetic products provided to our customers.

 

Damaged Items:

If an item arrives damaged due to shipping, please contact shipping company within 48 hours of delivery with clear photos of the damage, and they will work with you to find a solution.